Audio Excellence

Privacy Policy

The Audio Excellence brand and product range is owned, manufactured and marketed by Screen Excellence ltd.

SCREEN EXCELLENCE LTD. PRIVACY POLICIES


Privacy notice

Below we aim to provide clear, concise and comprehensive information about how Screen excellence ltd goes about collecting, storing and processing data on individuals and their business:

Why Does Screen excellence ltd. collect, retain and process my data?

Screen excellence ltd. collects, retains, and uses data about individuals and users of its web site only for specific business purposes, including to protect and administer user records and accounts; to comply with certain laws and regulations; to help design or improve Screen excellence ltd.'s products and services, and to understand users' needs so that we can provide them with high-quality products and service.

What is the legal basis for taking this action?

Screen excellence ltd. identifies “Legitimate Interests” as its legal basis for collecting and processing personal data.

What are these Legitimate Interests?

Screen excellence ltd. considers the collection, retention and processing of data about professional individuals within its industry to be a reasonable action to take to conduct business in an effective and non-intrusive manner with minimal impact on the individual.

We use the information that you provide for purposes such as responding to your requests, customising future orders for you, improving our business and communicating with you.

Any direct marketing emails are intended on a professional level to provide up-to-date technical and market information regarding our products and services with the aim of improving your business.

All communications are intended to be emotionally, politically and religiously neutral and are intended to be non-discriminatory.

If Screen excellence ltd. believes it has a legitimate business reason for sharing identification and other personal information with a third party, it may share such information with third parties. Screen excellence ltd. may also disclose information about its users to third parties as required or permitted by applicable law. However, it will strictly restrict this use to what it evaluates as necessary or useful for business relations with the user.

What personal information about users does audioexcellence.one gather

The information we learn from users helps us personalise and continually improve your professional business experience at audioexcellence.one. Here are the types of information we gather:

  • First and last name
  • Title
  • Company name
  • Professional status (distributor, dealer, installer etc.)
  • User, business, billing, shipping and other addresses
  • E-mail address
  • Business telephone numbers including cell phones
  • Type of information about Screen excellence ltd.'s products and services requested by you
  • Types of Screen excellence ltd. products and services line and/or individual items in which you are interested
  • Commercial information about your business as provided by yourself
  • Communication preferences
  • User comments

Information you give us in other ways:

We receive and store any information you enter on audioexcellence.one or give us in any other way. You can choose not to provide certain information, however you might not be able to take advantage of many of our features.
In addition, we may also use standard software to collect non-identifying information about users of our web site, such as:

  • Date and time our site was accessed;
  • IP address (a numeric address given to servers connected to the Internet);
  • Web browser used;
  • Operating system used;
  • Web pages visited.

Automatic Information.

We receive and store certain types of information whenever you interact with us. For example, like many web sites, we may use "cookies," and we obtain certain types of information when your Web browser accesses audioexcellence.one. A number of companies offer utilities designed to help you visit web sites anonymously. Although we will not be able to provide you with a personalised experience at audioexcellence.one if we cannot recognise you, we want you to be aware that these tools exist.

E-mail Communications.

To help us make e-mails more useful and interesting, we often receive a confirmation when you open e-mail from Screen excellence ltd. if your computer supports such capabilities. We may also compare our user lists to lists received from other companies in an effort to avoid sending unnecessary messages to our users. When you send e-mails to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by e-mail or by posting notices on audioexcellence.one. All agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

How secure is information about me?

Screen excellence ltd. uses reasonable security procedures and practices to protect information gathered on audioexcellence.one or by other means from unauthorised access, destruction, use, modification, or disclosure.
It is important for you to protect against unauthorised access to your account, password, and to your computer. Be sure to sign off when finished using a shared computer.

Does Screen excellence ltd. share the data it receives about me

Information about our clients and partners is an important part of our business, but we are not in the business of selling it to others. We share client and partner information only as described herein and with subsidiaries Screen excellence ltd. controls that either are subject to this Privacy Notice or follow practices at least as protective as those described in this Privacy Notice.

Agents: We employ other companies and individuals to perform functions on our behalf. Examples include fulfilling orders, delivering packages, sending postal mail and e-mail, removing repetitive information from user lists, analysing data, providing marketing assistance, providing search results and links (including paid listings and links), and providing customer service. These agents have access to personal information needed to perform their functions, but they may not use it for other purposes.

We do not give your information to other companies for their direct marketing use.

Business Transfers: As we continue to develop our business, we might sell or buy companies, subsidiaries, or business units. In such transactions, user information generally is one of the transferred business assets but remains subject to the promises made in any pre-existing Privacy Notice (unless, of course, the user requests otherwise). Also, in the unlikely event that Screen excellence ltd. or all of its assets are acquired, user information will be one of the transferred assets.

Protection of Screen excellence ltd. and Others: We release account and other personal information when we believe release is appropriate to comply with the law; enforce or apply our Policies and other agreements; or protect the rights, property, or safety of Screen excellence ltd., our users, or others. This includes exchanging information with other companies and organisations for fraud protection and credit risk reduction. Obviously, however, this does not include selling, renting, sharing or otherwise disclosing personally identifiable information from users for commercial purposes in violation of the commitments set forth in this Privacy Notice.

In addition to actions and disclosures specifically authorised by statute or authorised elsewhere in our Web Site Use Agreement, Screen excellence ltd. shall have the right (except where prohibited by law notwithstanding your consent), but not the obligation, to monitor content on audioexcellence.one and to disclose any information to protect their respective rights, property and/or operations, and where circumstances suggest that individual or public safety is in peril. You hereby consent to, and expressly waive such rights as you may have under any laws or otherwise to limit or prohibit such actions or disclosures.

Other than as set out above, you will receive notice if information about you might go to third parties and you will have an opportunity to choose not to share the information.

Screen excellence ltd. reserves the right to resolve system problems using means including, but not limited to, examining accounting logs and other records, accessing an account's mailbox and any other means necessary to ensure proper functioning of our systems.

Screen excellence ltd. takes reasonable security measures to protect your data but does not guarantee the security of any data on the system including data transmitted using secure servers. Screen excellence ltd. assumes no liability for the loss of private or confidential material. Screen excellence.com users should be aware that no computer system/network is completely safe from system failures or intrusions by unauthorised parties, and therefore no sensitive material should be passed through the network.

Does Screen Excellence receive personal data from third parties?

Screen excellence ltd will sometimes receive an individual’s data through a third party. Under these circumstances Screen excellence will contact the individual within one month to provide them with the required privacy information.

Does Screen Excellence use automated decision-making (such as profiling)?

Screen excellence ltd. does not currently use any form of automated decision-making. If we start to use this type software we will inform all individuals of the change in policy.

How long does Screen Excellence continue to hold data about me for?

Screen excellence ltd. will continue to store data about you for what we deem to be a reasonable amount of time or until you expressly request that we limit or erase data about you or your company. There may be legal reasons why we are required to hold your data to comply with certain laws, if this is the case we will inform you within one month of your request for erasure.

What If I don’t want Screen Excellence to hold my data?

As an individual you have the right to opt-out, access or limit the data Screen excellence ltd. stores and process about you and/or your business.

If you would like to unsubscribe from our mailing list please click here. You will stop receiving direct marketing emails within one month of your request.

If you would like to access the data we hold about you and/or your business please email us here. Subject to validation of your identity we will provide the requested data to you within one month of your request.

If you would like to limit the data we hold about you and/or your business please email us here. Subject to validation of your identity and based on your request we will restrict the data we hold on you and/or your business within one month of your request.

If you would like to “Opt-out” completely please email us here. We will immediately stop processing your data and, subject to validation of your identity, erase all the data we hold about you and/or your business within one month.

If you would like to discuss our data protection policy further, please contact our nominated Data Protection Officer Simon Britcliffe by phone (+44 1 394 420 220), email (simon@screenexcellence.com), or mail us at the address set forth below:

Screen Excellence Ltd.

Unit 136, Bentwaters Parks

Rendlesham, Suffolk

IP12 2TW

United Kingdom

If you disagree with the way Screen excellence ltd. collects, stores and processes data about you as an individual, you have the right to lodge a complaint with a supervisory authority.

To do this you can use the below details to contact the Information Commissioner’s Office.

https://ico.org.uk/concerns/handling/

Tel:0303 123 1113

>> View Our Terms and Conditions here

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